No Return & No Exchange Policy

Thank you for shopping with Meeranshu. We take great pride in offering authentic, high-energy healing crystals and spiritual products.

Crystals are energy-sensitive, and we believe in maintaining their purity. To ensure that every customer receives a cleansed and untouched crystal, we follow a strict No Return & No Exchange policy.

1. No Returns & No Exchanges – Honoring Crystal Energy

• Crystals carry energy, and we believe in preserving their pure vibrations for our customers.

• To maintain energy integrity, we do not accept returns, refunds, or exchanges once a crystal has been delivered.

• "Since each crystal carries unique energy, we encourage customers to carefully choose their crystal before purchase. Our team is available to guide you through the selection process to ensure you receive the perfect piece for your journey."

2. Pre-Purchase Support – Get Your Queries Resolved

We understand that buying crystals online can raise questions. Before placing your order, you can:

✔ Contact us via the WhatsApp button on our website to clarify any doubts.
✔ Request real-time photos or videos of the exact crystal you will receive.
✔ Check size, shape, and details before confirming your purchase.

📌 Response Time: Our team is available to assist you during our working hours – Monday to Saturday, 11 AM to 7 PM. Please note that responses may be delayed on public holidays and local festivals.

Our team is happy to assist you and ensure you make the right choice.

3. Exceptions – Wrong or Damaged Items

We take utmost care in packing and shipping, but in rare cases, if you receive:

✅ A wrong item (different from what you ordered).
✅ A damaged or defective product due to transit issues.

Please follow these steps:

1️⃣ Contact us within 24 hours of delivery at Meeranshuagate@gmail.com or call +91 9879908199.
2️⃣ Share a video of the package being opened as proof of the issue.
3️⃣ Once verified, we will arrange for a replacement or store credit, depending on stock availability.

4. No Change of Mind or Personal Preference Returns

• We do not accept returns based on change of mind, personal preference, or dislikes after purchase.

• Every crystal is unique in shape, size, and color, and natural variations are part of their beauty and energy.

5. Order Cancellations

• Orders may be canceled within 24 hours of placement.

• After this period, cancellations are not possible as the order moves into processing.6. Contact Us

For any concerns regarding your order, feel free to contact us:

📧 Email: Meeranshuagate@gmail.com
📞 Call/WhatsApp: +91 9879908199

Thank you for understanding and supporting our mission to provide authentic, high-quality, energy-pure crystals with love and intention. 🌿✨